Firefox Community Forum

Issue occurred on September 6:When I was running a game and updated my graphics card driver, Firefox was running in the background. My PC went completely black and became unresponsive, so I had to force‑restart the computer.

After rebooting, Firefox reverted to a brand‑new fresh‑install state. All my browser settings, login status, local profiles, browsing sessions, hundreds of open tabs and my categorized tab groups disappeared, only the welcome startup guide showed up.

I logged into my Mozilla account on my Android Firefox device. Some browsing history was synced back. However, synced history cannot restore the original tab session back‑forward page history, nor my manually sorted tab groups. All browser preferences, theme and language settings are also lost.

I originally had 4 separate local Firefox profiles on this Windows computer, isolated from each other for different work purposes. Only one profile was logged‑in to my Mozilla account and could partially sync data. The other three local profiles are completely gone. Those extra local profiles were NOT signed into any Mozilla account and were never synced to cloud storage.

In my Mozilla account’s connected devices list, there are two entries both belonging to this same computer: “MARSHAKK” and “Firefox by Administrator on MARSHAKK”, which correspond to my Firefox instance before and after the crash.

I cannot understand the community help articles about session recovery, and I’m unable to locate or restore my old local Firefox profiles and lost tab sessions by myself. Please give me assistance.

Hi,

I'm using Firefox 155.0.1 64bits, in Linux Mint Debian Edition 7, x11, XFCE4. I have a Belgian keyboard. I have noticed that the dead keys aren't working any more when typing text / messages from within Firefox. I don't have this problem in other browsers or applications.

I used xev (x11 utility) to check if the dead keys were working and tested a different keyboard, all work. I tried to start Firefox in safe mode or by starting Firefox from a terminal with the following commands: - env GTK_IM_MODULE=xim firefox - env GTK_IM_MODULE=ibus firefox

But nothing worked. The dead keys aren't working. The issue must come from Firefox for it is not an hardware issue (tried different keyboards) nor software (dead keys work in other applications).

Any idea to fix this ?

Hello,

I would like to obtain the complete release history of Firefox ESR Portable, including:

The exact release date of each Firefox ESR Portable version. The corresponding Firefox ESR version number (e.g., 115.x ESR, 128.x ESR, 140.x ESR, etc.). Any available information regarding delays between the release of Firefox ESR by Mozilla and the release of Firefox ESR Portable.

Could you please provide a list of all Firefox ESR Portable releases along with their release dates, or direct me to an official source where this information can be found?

Thank you for your assistance.

Firefox is showing me an older version of a website. When I'm opening the same site in other browser it is changes, but mozilla is still showing me previous version. what should I do to fix it?

I started noticing that Firefox was giving me a lot of "not responding" freezes the past couple of weeks. The past couple of days I basically cannot access Firefox at all - constant, immediate freezing. I have tried uninstalling/reinstalling (multiple times), disabling hardware acceleration, running troubleshooter mode (still freezes! if it opens at all!), deleting profiles, restarting my computer, etc. I've done just about everything I can find online about this issue. Nothing has worked. I have no issues with Chrome or Edge.

Any suggestions??

I've been a user of Firefox for many, many years but I think I'm ready to switch to another browser. Every time Firefox updates, it deposits a shortcut on my desktop that I have to delete. I already have it installed in my start toolbar so I do not need it on my desktop. People will say "no big deal, just delete it" That is my point, I shouldn't have to, give me the option in Settings to install it or not.

I am suddenly finding I cannot scroll a thread in Chatgpt! What changed in the last 2 days? It has been working fine for 2 years. I am on OS mojave 10.14.6 on a 2015 Model Imac.

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

I'm trying to use the Mozilla VPN I have on my desktop (hardwired) as a mobile hotspot for my LG Smart TV. I doesn't seem to be working the way I thought it should. Please can you give me any pointers on getting it working.

I'm finding more and more sites no longer work using Firefox. I've confirmed all software is up to date, and tried different settings such as turning off ad , tracker and fingerprinting protections, but nothing works. Even sites at which I have an account have stopped working. Sometimes I can still log in to the account, on others I can't even do that. If I can log in, using the account for what it's intended such as searching for and saving lists of things or following links to saved items doesn't work. I value Firefox for it's security and privacy features, and being able to sync saved information in the account and across devices, but if a site won't all that benefit disappears.

Somehow I got signed out of my account (no idea how). I've reset the password using the account recovery key. You sent a new recovery key but I seem to have lost that before I could save it.

Hi,

I've recently discovered the free Mozilla Firefox VPN. I live in Canada and I use it in order to watch anime from a legal French site. However, a few days ago, the list of countries available when I click on « Select Location » was suddenly significantly reduced while I was watching an episode. Now, it only shows very few countries (South Africa, Germany, Argentina, Australia, the United States and Japan). France completely disappeared from the list. I tried to disconnect and reconnect from my account once, and it originally fixed the issue. But then I made the mistake of disconnecting and reconnecting it again (I don't remember why), and now the problem is back again, no matter what I do.

Could you please tell me what should I do in order to get the longer countries list back (and especially the French location)?

Thank you and have a nice day,

I am trying to make the internet experience for myself and my family as safe as possible. Transparency is part of this, so I want to know how to disable private browsing in a way my kids won't be able to turn back on again. Also, are there 'safe search'-like settings in Firefox? I haven't been able to find anything like it yet.